Whatsapp-based communication's effects on insulin compliance and glycemic control in diabetes patients in the Indian population

Diabetes patients must participate in their own care by taking their prescribed medications as directed. The management of diabetes must include insulin therapy. For effective glycaemic control and the prevention of problems, insulin therapy must be administered on a regular and timely basis. More recent follow-up methods, such WhatsApp-based communication, are now making their way into the care and treatment of diabetes. It can help diabetic patients stick to a regular treatment plan and medication regimen.

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Materials and Methods

A total of 342 diabetic individuals between the ages of 15 and 65 were chosen at random. 1. A known case of diabetes mellitus must be considered. 2. Agreement to participate in the study. 3. Having access to WhatsApp messaging Exclusion standards: 1. Unable to access WhatsApp 2. declining to participate in the study. They were divided into two groups of 171 individuals each at random. In the first group, participants were added to a WhatsApp group and instructed to routinely respond via WhatsApp to a question regarding whether or not they had taken insulin on that specific day to the clinic. The other group received standard treatment. At three and six months, the participants underwent HBA1C and insulin adherence checks. SPSS was used to analyse the results.

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Result: The data analysis revealed that the HBA1C reduction in the WhatsApp group was 1.8% as opposed to 0.8% in the group receiving regular treatment after 4 outliers were eliminated. At the end of three months, there were 2.3% members in the WhatsApp group, and there were 1.3% after six months. At the end of three months, the WhatsApp group had a higher percentage of patients (54%) than the usual group (38%) did, and at the end of six months, the WhatsApp group had a higher percentage of patients (72%) than the routine group (53%) did. Compared to 63% of patients in the regular group, 82% of patients in the WhatsApp group were insulin compliant.

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Discussion: With the development of contemporary communication methods, patient communication tactics and methods have improved. This opened the way for the creation of cutting-edge messaging platforms like WhatsApp that facilitate more patient-centric communication. When used correctly, these tools can lessen the need for in-person follow-ups while strengthening the bond between the caregiver and the patient. Additionally, this may lead to better patient outcomes, fewer problems, and cost-related consequences.

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